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Stand 1 - TeamQuest

TeamQuest Corporation is the global leader in IT Service Optimization (ITSO), specializing in Capacity Management software. TeamQuest helps IT organizations consistently meet service levels while minimizing costs and mitigating risks. By combining performance data and business metrics, TeamQuest software enables IT organizations to provide accurate, objective information as input to critical business decisions. Companies around the world trust TeamQuest software to help them proactively improve service delivery and support best practices.

TeamQuest software complements and supports ITIL best practices and BSM goals of managing IT from both the business and IT perspectives.

Stand 2 - IBM

IBM is the world's largest information technology company, with 80 years of leadership in helping businesses innovate. Drawing on resources from across IBM and key IBM Business Partners, IBM is aligned around a single, focused business model: innovation. IBM takes its breadth and depth of insight on issues, processes and operations across a variety of industries, and invents and applies technology to help solve its clients' most intractable business and competitive problems. Although we remain committed, as ever, to lead the development of state-of-the-art technologies, and the products and service offerings built around them, we measure ourselves today by how well we help clients solve their biggest and most pressing problems. IBM offers a wide range of services, solutions and technologies that enable customers, large and small, to take full advantage of the new era of on demand business. Indeed IBM has the world's second largest software business, and is the leading provider of middleware...from software brands such as Tivoli; Rational; WebSphere; Information Management and Lotus. IBM Software is open, scalable, secure and industry focused. Our software products and industry solutions help innovate and become more flexible, while making the most of current resources and controlling costs. For more information on IBM and its Software Products, please visit http://www.ibm.com/uk/.

Stand 3 - SAS

SAS is the leader in business intelligence software and services. Customers at 43,000 sites use SAS® software to improve performance through insight into vast amounts of data, resulting in faster, more accurate business decisions. SAS® IT Intelligence is a comprehensive solution for IT that helps you optimise IT resources, services and financial impact, all in support of strategic business goals. To accomplish these challenging goals, you can use SAS IT Intelligence to measure and optimise your entire IT operation. SAS IT Intelligence has been built with many IT best practices in mind, namely the IT Infrastructure Library (ITIL) and other process and governance frameworks. Frameworks that can help enhance your efforts to align IT to business goals.

Stand 4 - Sysload

Sysload Software provides capacity and performance management solutions to cater for the increasing demands made of today's IT services. Sysload Software focuses entirely on capacity and performance management and has gained an enviable reputation as the best of breed solution.

The Sysload solution allows you to take effective control of your IT systems by providing real-time analysis and expert diagnostics to drill-down to the root-cause of performance problems quickly and efficiently. Enterprise-level capacity reports on IT resources provide valuable information to Operations, Service and IT Managers to assist in defining future capacity requirements.

Stand 5 - Macro 4

Macro 4 is a leading supplier of software solutions focused on Application Performance and Availability with a long and successful track record in the mainframe space. This year we have continued our programme of significant expansion and improvement for our Mainframe Fault Analysis and Performance solutions as well as introducing exciting new solutions for Cross-Platform Application Performance covering mainframes, UNIX, Linux and Windows.

Stand 6 - Metron

Athene, the most cost-effective and scalable product in its class, provides fully integrated ITIL-compliant capacity management, automatic performance analysis and reporting for UNIX, Linux, Windows and Mainframe Servers in real and virtual environments

Athene provides Capacity Planning interfaces for all third-party systems management frameworks.

The world's leading Outsourcing Companies and half the UK's top 100 Companies are saving millions using Athene combined with expert ITIL CM consultancy and training services as a key element of their Service Management and Delivery.

The company works in partnership with leading IT suppliers such as HP, Microsoft, VMware, CA, IBM, Capgemini, and Oracle.

Stand 7 - Capacitas

All organisations now rely on information and communication technology (ICT), but poor performance of ICT services can often result in loss of business service availability, impact to business profitability and costly system upgrades that do not necessarily solve the problem. Capacitas® focuses on the link between systems' performance and capacity, customer expectations and cost, enabling us to improve performance and reduce expenditure at any stage in the lifecycle of an ICT service. We have experience across a wide range of industry sectors, including financial services, media, telecoms and retail, and employ top capacity and performance analysts with proven experience. We provide our expertise through training services, both public and bespoke, and client projects, delivering system performance improvements, capacity planning and cost optimisation. We have delivered our services to a large number of clients across Europe. The benefits we deliver are improved revenue recognition and profitability and enhanced client reputation.

Stand 8 - ASG

ASG's Business Service Platform? (BSP) allows you to deliver true business value by identifying, correlating, and aligning the relationship between IT investments and overall business performance. ASG's BSP allows you to effectively monitor the status of, report on the health of, and manage IT so you can, in turn, improve service to your customers. ASG's BSP allows you to deliver the business value of current commitments, freeing you to focus on the future and the growth of your organization.

Stand 9 - Wily Technology Division, CA

CA Wily Technology is the market-leading provider of Enterprise Application Management solutions. By providing end-to-end visibility into customer transactions in real-time, Wily's products enable companies to successfully manage the health and availability of their critical Web applications and infrastructure. Wily's collaborative management approach allows enterprises to rapidly detect and diagnose application slowdowns and failures, and better assess the impact of application performance on business success. This means better customer service, more stable revenue streams, and higher IT productivity. To learn more about CA's Wily Technology Division, visit http://www.wilytech.com

Stand 10 - Compuware

Compuware Corporation is a leading provider of software and technology services that help IT professionals develop, integrate, test and manage the performance of the applications that drive their businesses. With over 30 years' experience, Compuware has become one of the top six independent software vendors in the world and has more than 23,000 customers worldwide.

Our Application Performance Management Solutions show how applications perform across the entire infrastructure, from the server through the network to the end user. These solutions not only enable companies to deliver effective service level management, they also provide proactive problem analysis and troubleshooting capabilities. Being able to proactively pinpoint and resolve performance issues ensures effective IT spend and return on investment.

Stand 11 - Purple Griffon

Purple Griffon provide high quality service management training and consultancy solutions specialising in ITIL training. We offer the entire range of accredited courses including overviews, foundations, practioners and managers.

Our team of experts has a skill base which covers the full set of service management disciplines, gained across a wide number of industry sectors.

Stand 12 - Neptuny

Neptuny is a leading Service and Solutions provider supporting corporate enterprises in IT performance management activities. Established in 2000, the company has strong roots in academic research and business consulting and an in-depth understanding of IT and Network performance as well as capacity planning issues in large scale enterprises.

Neptuny's Caplan? is an enterprise capacity management and reporting suite that enables proactive decisions about IT architectures and applications on a quantitative basis.

The company offers a wide range of services on performance evaluation, optimization, capacity planning and IT governance.

Leading IPTV players, TLC operators and top European financial groups are using Neptuny's platforms and services to ensure the best quality of experience to their customers.

Stand 13 - Managed Objects

Managed Objects Business Service Management (BSM) meets the growing need to manage complex IT infrastructures, not as a set of components, but rather as the set of services that IT delivers to the business. Managed Objects allows IT organisations to monitor, manage and model their enterprise, using a unique service perspective built on technologies like CMDB, end-to-end service management and application mapping.

Acknowledged by analysts as a leader in BSM, Managed Objects is a private Virginia-based company with offices around the US, Europe, and Asia.

Stand 14 - Reflective Solutions/Quest

Quest Software and Reflective will demonstrate their Lifecycle Performance Management? offering, focussed on reducing the cost and timescales of developing applications, and the ongoing cost of ownership. Delegates will learn how to improve average transaction response times; speed up key transactions; reduce database CPU utilisation and improve application scalability.

Also being demonstrated is a New Business Service Management which provides a flexible and integrated platform to connect business services with the IT services that support them - enabling IT to determine the dependencies of each service tier to better understand the business impact, plan change more effectively and optimise end user experience.

www.reflective.com and www.quest.com

Stand 15 - CPT Global

CPT Global (CPT) is listed on the Australian Stock Exchange with subsidiaries in the United Kingdom, USA and Germany. CPT's worldwide client list includes companies across the Telecommunications, Financial, Transport and Government sectors.

Core Capabilities: Performance Tuning, Capacity Planning, Cost Reduction Services, Management of Information Technology, CPT has 200 specialist IT consultants. This depth of experience allows CPT to quickly identify performance and capacity problems, and to implement effective solutions.

CPT's Cost Reduction Services provide CPU savings between 15-30%. We offer the option of Risk/Reward (success fee) invoicing.

Stand 19 - Systar

Systar is the leading provider of Business Activity Monitoring (BAM) solutions for Business and IT Managers. Systar solutions enable companies to achieve operational excellence through business process compliance monitoring, risk control and cost reduction. With 180 clients across the globe, including 8 of the world's 10 leading banks, Systar is the only pure-play BAM technology investment available on the public market.

Systar's BusinessBridge monitors, the performance of business processes and business services in real-time and historically against a set of Key Performance Indicators (KPI) that typically represent the business commitments and customer expectations. The BusinessBridge portfolio includes solutions: WideVision Alert, ServiceVision and BusinessVision.

OmniVision is a unique distributed Resource Management solution designed for managers of large server farms. The solution allows users to make cost savings whilst improving service quality and providing an immediate and global view of servers and applications activity and their actual usage.

Stand 20 - BMC Software

BMC Software helps IT organizations drive greater business value through better management of technology. Our industry-leading Business Service Management solutions ensure that everything IT does is prioritized according to business impact, so IT can proactively address business requirements to lower costs, drive revenue and mitigate risk. BMC solutions share BMC Atrium? technologies to enable IT to manage across the complexity of diverse systems and processes-from mainframe to distributed, databases to applications, service to security. Founded in 1980, BMC has offices worldwide and fiscal 2004 revenues of more than $1.4 billion. BMC Software. Activate your business with the power of IT.

Stand 21 - Perf Cap/Repton

PerfCap Corporation offers a set of out of the box software products, that are fully automated, web-based and highly scalable software for Performance, Capacity, Risk and Asset Management. PAWZ-Performance monitoring for historical and real-time data collection, analysis, web reporting and alerting. PAWZ Planner-Automated Capacity Planning, every node, every day. eCAP-Capacity Planning with What if scenario using analytical queuing network modeling. FindIT-Asset Management and Change Tracking tool providing inventory of hardware, software and licenses. Platforms: HP-UX, Tru64, Sun-Solaris, IBM-AIX, Linux, OpenVMS, and Windows NT/2000/2003.

Stand 22 - Nastel

Nastel is a market leader in providing solutions for application performance monitoring and management in SOA and EAI environment. Through the AutoPilot suite and a vast array of plug-ins (ranging from Java applications, WebSphere MQ and WMB, TIBCO EMS, ESB and J2EE platforms, such as WebSphere Application Server, WebLogic, JBoss, Oracle 10g, etc.), IT and Application Support teams can control and see performance bottlenecks in parts of the SOA and EAI infrastructure that they can't ordinarily see. Nastel's global client list is concentrated in several vertical industries, including banking and financial services, brokerages and investments, insurance and retail.

Stand 23 - BCS

The British Computer Society is the leading professional body for the IT industry. With members in over 100 countries around the world, the BCS is the professional and learned Society in the field of computers and information systems. The BCS is responsible for setting standards for the IT profession. It is also leading the change in public perception and appreciation of the economic and social importance of professionally managed IT projects and programmes. In this capacity, the Society advises, informs and persuades industry and government on successful IT implementation. IT is affecting every part of our lives and that is why the BCS is determined to promote IT as the profession of the 21st century.

Contact the Press Office for more information.

Stand 25 - SightLine Systems

For when Service Levels REALLY matter, SightLine is there to help you maintain them. SightLine helps you achieve ITIL compliance by providing real-time performance data for instant problem resolution, and longer term data for trending and capacity planning. SightLine Systems (Europe) are the new distributors for SightLine throughout EMEA. Some older faces, and some newer ones, but above all else, a desire to help our customers succeed in their ITIL implementations and their IT service delivery. Let us bring over 20 years of managing systems, infrastructures and service levels to your organisation. See us on Stand 25.